SELECTION SUMMARY
도입 판단 요약
Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance. Data contained in this table comes from several sources: • 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG). • Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse. • MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance. • Performance targets are determined by ATCEMS management.
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